Olimp Corp.

Privacy policy

  • What Is Personal Data at Olimp?

    At Olimp, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Olimp as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non‑personal data for the purposes of this Privacy Policy.

    This Privacy Policy covers how Olimp or an Olimp-affiliated company (collectively, “Olimp”) handles personal data whether you interact with us on our websites, through the Olimp app, or in person. Olimp may also link to third parties on our services or make third-party apps available for download in our App Store. Olimp’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

  • Your Privacy Rights at Olimp

    At Olimp, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Olimp. Olimp does not sell your data.

    To exercise your privacy rights and choices including where a third-party service provider is acting on Olimp’s behalf, visit the Olimp Data and Privacy page olimpwarehousing.com/privacy. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If the Data and Privacy page is not available in your region, you can make privacy rights requests at olimpwarehousing.com/privacy.

    There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Olimp is legally obligated to keep a record of that transaction to comply with the law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

    You or your authorized agent can make a request at olimpwarehousing.com/privacy or via E-Mail privacy@olimpwarehousing.com.

    For more information on exercising your rights, visit olimpwarehousing.com/privacy.

  • Personal Data Olimp Collects from You

    At Olimp, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data Olimp collects depends on how you interact with Olimp. Descriptions of how Olimp handles personal data for certain individual services are available either in settings related to those features and/or at olimpwarehousing.com/privacy.

    Olimp may collect a variety of information, including:

    Account Information. Your Olimp ID and related account details, including email address, devices registered, account status, and age;

    Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type;

    Contact Information. Data such as name, email address, physical address, phone number, or other contact information;

    Payment Information. Data about your billing address and methods of payment, such as bank details, credit, debit, or other payment card information;

    Transaction Information. Data about purchases of Olimp products and services or transactions facilitated by Olimp, including purchases on Olimp platforms;

    Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score;

    Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data;

    Financial Information. Details including salary, income, and assets information were collected, and information related to Olimp-branded financial offerings;

    Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law;

    Other Information You Provide to Us. Details such as the content of your communications with Olimp, including interactions with customer support and contacts through social media channels

    You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

  • Personal Data Olimp Receives from Other Sources

    Olimp may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.

    Individuals. Olimp may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in an Olimp service or forum, or shared content with you.

    At Your Direction. You may direct other individuals or third parties to share data with Olimp. For example, you may direct your mobile carrier to share data about your carrier account with Olimp for account activation, or for your loyalty program to share information about your participation so that you can earn rewards for Olimp purchases.

    Olimp Partners. We may also validate the information you provide — for example, when creating an Olimp ID, with a third party for security, and for fraud prevention purposes.

    For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

  • Olimp’s Use of Personal Data

    Olimp uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with the law. We may also use personal data for other purposes with your consent.

    Olimp uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Olimp may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or comply with the law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact the Data Protection Officer at olimpwarehousing.com/privacy.

    Power Our Services. Olimp collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.

    Process Your Transactions. To process transactions, Olimp must collect data such as your name, purchase, and payment information.

    Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Olimp, you may not opt-out of receiving these important notices.

    Security and Fraud Prevention. To protect individuals, employees, and Olimp and for loss prevention and to prevent fraud, including to protect individuals, employees, and Olimp for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.

    Personal Data Used for Personalization. If you choose to personalize your services or communications where such options are available, Olimp will use information that we collect so that we can offer you those personalized services or communications. You can learn more about how relevant services use the information to personalize your experience by reviewing the privacy information presented when you first use a service that asks to use your personal data. We make this information easy to find by presenting it with our Data & Privacy icon; it’s also available at all times on your Olimp device and online at olimpwarehousing.com/privacy.

    Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

    Olimp does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review.

    Olimp retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

  • Olimp’s Sharing of Personal Data

    Olimp may share personal data with Olimp-affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. Further, Olimp does not share personal data with third parties for their own marketing purposes.

    Service Providers. Olimp may engage third parties to act as our service providers and perform certain tasks on our behalf, such as processing or storing data, including personal data, in connection with your use of our services and delivering products to customers. Olimp service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the personal data we share for their own purposes and must delete or return the personal data once they’ve fulfilled our request.

    Partners. At times, Olimp may partner with third parties to provide services or other offerings. For example, Olimp financial offerings like Olimp Card and Olimp Cash are offered by Olimp and our partners. Olimp requires its partners to protect your personal data.

    Others. Olimp may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.

  • Protection of Personal Data at Olimp

    At Olimp, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure. For more information, visit our Olimp Platform Security guide.

  • Cookies and Other Technologies

    Olimp’s websites, online services, interactive applications, and advertisements may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

    Communications Cookies. These cookies are used to enable network traffic to and from Olimp’s systems, including by helping us detect any errors.

    Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions, and to preserve the contents of your Bag when shopping online at olimpwarehousing.com.

    Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. Olimp also uses these cookies to remember the choices you make while browsing, so we can provide you with a customized experience.

    If you prefer that Olimp not use cookies, we provide you with the means to disable their use. If you want to disable cookies and you’re using the Safari web browser, choose “Block all cookies” in Safari’s privacy settings. If you are using a different browser, check with your provider to find out how to disable cookies. Certain features of the Olimp website may not be available if all cookies are disabled.

    In addition to cookies, Olimp uses other technologies that help us achieve similar objectives.

    In some email messages Olimp sends to you, we provide a “click-through URL” that links you to content on the Olimp website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.

    Olimp generally treats data we collect using these cookies and similar technologies as nonpersonal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions. In addition, Olimp sometimes combines nonpersonal data collected from these technologies with other personal data Olimp holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.

  • Transfer of Personal Data Between Countries

    Olimp products and offerings connect you to the world. To make that possible, your personal data may be transferred to or accessed by entities around the world, including Olimp-affiliated companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. Olimp complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.

    The Olimp entity that controls your personal data may differ depending on where you live. For example, retail store information is controlled by individual retail entities in each country and Olimp Media Services-related personal data may be controlled by various Olimp entities as reflected in the terms of service. If you do not reside in the U.S., your personal data may be processed by Olimp Inc. and other Olimp-affiliated companies on behalf of the Olimp entity controlling personal data for your jurisdiction.

  • Our Companywide Commitment to Your Privacy

    To make sure your personal data is secure, we communicate our privacy and security guidelines to Olimp employees and strictly enforce privacy safeguards within the company.

  • Privacy Questions

    If you have questions about Olimp’s Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, would like to contact our Data Protection Officer, or would like to submit a complaint, you can contact us at olimpwarehousing.com/privacy. You can also ask us questions about how to submit a privacy complaint and we will endeavor to help.

    Olimp takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.

    Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.

    If you are not satisfied with Olimp’s response, you may refer your complaint to the applicable regulator. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

    When there is a material change to this Privacy Policy, we’ll post a notice on this website at least a week in advance of doing so and contact you directly about the change if we have your data on file.

    Olimp Corp. 1440 W. Taylor St # 823 Chicago, IL 60607